Email is the quickest and most direct way to reach us. Send your question, document query, or order update request to info@spanishsworntranslations.co.uk
We aim to respond to all emails within one hour during working hours — often much sooner. If your request is time-sensitive, just say so in your email and we will prioritise it accordingly.
We currently do not provide routine telephone support. Phone calls slow things down — for you and for us. Instead, we offer fast and responsive email support. When a query comes in by email, we can look at your documents, check the details, and give you a precise answer straight away.
This means our translators stay focused on getting documents turned around quickly rather than being pulled away from their work. That’s how we keep turnaround times as fast as they are.
All enquiries are answered promptly, typically within one hour during working hours. If your request is time-sensitive, please indicate this in your email and we will prioritise it accordingly.
When you get in touch, your message won’t disappear into a queue — it’s handled personally, and in most cases, you’ll hear directly from Dawn.
Dawn is a key part of our team and is often the first person you’ll speak to. She works closely behind the scenes with our translators and document team to make sure everything runs smoothly and that you get clear, helpful answers without delay.
Whether you have a question about your documents, need help understanding what’s required, or want a quick update on your order — Dawn is here to help.
We aim to respond to all emails within one hour during working hours — often much sooner.
Not sure where to start? Below are the kinds of documents and requests we handle every day — if yours isn’t listed, just get in touch and we’ll point you in the right direction.
Email is the quickest and most effective way to contact us. We actively monitor enquiries and aim to reply within one hour during working hours, often much sooner.
We don’t offer telephone support at this time. By keeping communication via email, we’re able to review documents carefully and provide clear, accurate responses without slowing down our turnaround times.
In most cases, you’ll hear directly from Dawn Cooper. She works closely with our translation team and ensures every enquiry is handled clearly, efficiently, and with attention to detail.
We aim to respond to all emails within one hour during working hours. If your enquiry requires a more detailed review, we’ll acknowledge it promptly and follow up as soon as possible.